2. Types of Personal Information collected by RELACY HEALTHCARE MANAGEMENT LLP
“Personal information” (PI) – means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws. We collect information about you and/or your usage to provide better services and offerings. The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways:
3. How RELACY HEALTHCARE MANAGEMENT LLP may use your Personal Information
We will only use your personal data in a fair and reasonable manner, and where we havea lawful reason to do so.
Our use of your personal data depends on the purpose for which you interact with us. We may process your Personal Information for the following purposes:
4. Cookies and Other Tracking Technologies
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.
5. The Basis/ Grounds which we rely on for collection and processing of your Personal Information:
Your Personal Information is collected and processed by RELACY HEALTHCARE MANAGEMENT LLP based on the following legal grounds depending upon the nature of Personal Information and the purposes for which it is processed.
6. Information Sharing and Disclosure
We restrict access to your Personal Information to employees who we believe reasonably need to know/or that information to fulfil their jobs to provide, operate, develop, or improve our products or services.
RELACY HEALTHCARE MANAGEMENT LLP does not disclose, transfer or share your Personal Information with others except with:
RELACY HEALTHCARE MANAGEMENT LLP does not intend to transfer Personal Information without your consent to third parties who are not bound to act on RELACY HEALTHCARE MANAGEMENT LLP’s behalf unless such transfer is legally required.
If your Personal Information is transferred outside India, we take the necessary steps to protect your Personal Information in accordance with applicable data protection laws.
7. Third Party Content:
RELACY HEALTHCARE MANAGEMENT LLP makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Platform to determine their use of your personal information.
If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent, legal guardian or responsible adult.
9. Retention of Personal Information
Your Personal Information will not be retained by RELACY HEALTHCARE MANAGEMENT LLP any longer than it is necessary for the purposes for which the Personal Information is processed and/or in accordance with legal, regulatory, contractual or statutory obligations as applicable.
At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable laws
10. THE USER REPRESENTS, WARRANTS AND COVENANTS THAT ITS USE OF RELACY HEALTHCARE MANAGEMENT LLP SHALL NOT BE DONE IN A MANNER SO AS TO:
The user shall not infringe on any intellectual property rights of any person / entity or retain information / download any information from any computer system or otherwise with an intention to do so.
At any time, if you wish to delete your account on “BANDLIK” web platform, you may do so by using the settings available in your account.
10. Confidentiality and Security
RELACY HEALTHCARE MANAGEMENT LLP operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. RELACY HEALTHCARE MANAGEMENT LLP monitors and records comments and posts made on these channels about itself in order to improve its products and services.
Please note that you must not communicate the following information to RELACY HEALTHCARE MANAGEMENT LLP through such social media sites:
SENSITIVE PERSONAL DATA including (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number ; – Excessive, inappropriate, offensive or defamatory content. RELACY HEALTHCARE MANAGEMENT LLP is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. RELACY HEALTHCARE MANAGEMENT LLP is only responsible for its own use of the Personal Information received through such sites.
Payments for the services offered by “BANDLIK” web platform shall be on a 100% advance basis. Refund if any will be at the sole discretion of RELACY HEALTHCARE MANAGEMENT LLP. “BANDLIK” web platform offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. “BANDLIK” web platformgives no guarantees of server uptime or applications working properly. All is on a best effort basis and liability is limited to refund of amount only. RELACY HEALTHCARE MANAGEMENT LLPundertakes no liability for free services. “BANDLIK” web platformreserves its right to amend / alter or change all or any disclaimers or terms of agreements at any time without any prior notice. All terms / disclaimers whether specifically mentioned or not shall be deemed to be included if anyreference is made to them
RELACY HEALTHCARE MANAGEMENT LLP does not store any account related information or any credit / debit card details. RELACY HEALTHCARE MANAGEMENT LLP shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User’s account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.
The Terms and conditions mentioned above regulate the usage of “BANDLIK” web platform. Any person using “BANDLIK” web platform in violation of the stipulations contained in the Terms and Conditions of “BANDLIK” web platform shall render himself/herself liable to appropriate action in a court of law both civil and criminal.
By accepting these terms and conditions, you agree to indemnify and otherwise hold harmless RELACY HEALTHCARE MANAGEMENT LLP, its Directors, Officers, Employers, Agents, Subsidiaries, Affiliates and other partners from any direct, indirect, incidental, special, consequential or exemplary damages arising out of, relating to, or resulting from your use of the services obtained through “BANDLIK” web platform including but not limited to information provided by you or any other matter relating to “BANDLIK” webplatform.
If any dispute arises between a user/users and RELACY HEALTHCARE MANAGEMENT LLP arising out of use of “BANDLIK” web platform or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of these Terms and Conditions, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by the LLP. Decision of the arbitrator shall be final and binding on both the parties to the dispute. The place of arbitration shall be New Delhi, India. The Arbitration & Conciliation Act, 1996 as amended, shall govern the arbitration proceedings.
In case any Personal Information is shared by you with RELACY HEALTHCARE MANAGEMENT LLP, which is not requested by RELACY HEALTHCARE MANAGEMENT LLP during registration, (whether mandatorily or optionally), RELACY HEALTHCARE MANAGEMENT LLP will not be liable for any information security breach or disclosure inrelation to such information.
14. Data Protection Officer/ Grievance Officer
In case you have any complaints and/or grievances in relation to the processing of your Personal Information you can send your complaints via e-mail to our grievance officer:
Relacy Healthcare Management LLP
Email: [email protected]